things moved very fast today. checked my phone after doing my marketing and realized i had 2 missed call. returned the call. it was from the elderly rehab center. told me i need to bring mum down for an assessment during any weekday afternoon.
i did so right away. was impressed by the professionalism and friendliness of the staff. and was very happy that mum responded well to them. she was not afraid of them and they made her feel at ease almost immediately. it helped by the fact that the staff were largely malay/ malay-speaking and mum felt at ease straightaway.
the physiotherapist was also very professional. asked a series of questions to test mum's memory and managed to make her talk. it was a casual and easy conversation and in no time, together with all the staff around, mum was laughing and giggling away. they even managed to make her walk around, test the stair climbing, etc. quite a nice change for once. and finally when asked about when she would like to start the rehab treatment, mum responded that she wanted to do so right this coming monday. she sounded very enthusiastic.
and that enthusiasm in itself was a nice change.
looking forward to monday.
i did so right away. was impressed by the professionalism and friendliness of the staff. and was very happy that mum responded well to them. she was not afraid of them and they made her feel at ease almost immediately. it helped by the fact that the staff were largely malay/ malay-speaking and mum felt at ease straightaway.
the physiotherapist was also very professional. asked a series of questions to test mum's memory and managed to make her talk. it was a casual and easy conversation and in no time, together with all the staff around, mum was laughing and giggling away. they even managed to make her walk around, test the stair climbing, etc. quite a nice change for once. and finally when asked about when she would like to start the rehab treatment, mum responded that she wanted to do so right this coming monday. she sounded very enthusiastic.
and that enthusiasm in itself was a nice change.
looking forward to monday.
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