sorry

sorry seems to be the hardest word. yup, to most people it is. and so, when i get apologies from people, i usually accept it and move on. reflecting, i am at a stage in life where i hardly have any anger left, especially when it comes to people committing ernest mistakes. i mean, mistakes are mistakes after all, they are not intentional. and so, when it happens, just accept it, ask people to reflect, learn the lessons, and then move on. no point getting angry right?

just couple of weeks back, a staff of mine got into a heated exchange with a client and in the process, scolded the client. once he cooled down, he realized the blunder he had created and immediately came to me and apologized for the error in judgment and the screw up he had created. he reflected that he had said some things he shouldn't have and was willing to accept any punishments that i deemed fit. i thought about it and decided to let things be. was i weak? was i wrong not to exact a punishment? no, i did not think so. in fact, i told him to reflect on his actions, and learn the lessons from there. i told him that i do not fault him nor do i want to put blame on him. instead, i told him that when there is an element of anger, logic doesn't exist. he had allowed himself to be controlled by his emotions, and he shouldn't have. i concluded that i wouldn't be able to solve anything even if i were to punish him, what more when he got into the situation trying to solve a problem. he was just trying to do his work and in the process allowed his emotions to control him. i let the matter rest after talking to him. i had to face the client to settle the issue. i half suspect that he probably felt worst off when i did not even chide him/ punish him.

today, out of no where, i got an apology from a friend. that he had been careless with his phone. that he had inadvertently allowed our sms conversation to be seen by a common friend. and this conversation was about this common friend of ours, and where i had shared my thoughts about him. again, to me, this was a non-issue. he did not do it intentionally so where is the blame? i take responsibilities for the words uttered by me and i stood by it. i did not lie and neither did i fabricate any details. and since our conversation got out, so be it. i told my friend to let things be. que sera sera, whatever will be will be. perhaps it is best that my thoughts are out in the open. i will leave things be. if anything, i have to reflect on myself. if i had not shared my thoughts so flagrantly, this conversation and my thoughts wouldn't have come out to the open. it's really back to the most fundamental concept of cause and effect, i say and so i reap. karma.

sorry. yes, it is the hardest word especially if you have to utter it out. it takes a lot of effort, courage and conviction to say it out, and to do it sincerely and wholeheartedly. but it is worth every bit of the effort for it unloads you of your emotional and psychological tensions. yes, it is a healthy thing to be able to accept the mistake, take responsibility for it and apologize. and when you are at the recieving end of the apology, it is also equally important to take it graciously, reflect upon it and learn from it cos ultimately, a lot of such issues starts from you yourself.

ok, better stop here... not sure if i am making sense anymore...

ps: the youtube video probably has nothing to do with the post, but i thought the song sound nice and i kinda like the choreography...