i was so impressed with the customer service at asus! took leave today and decided to sent my laptop for repair. i have had my laptop for a year plus and was sure my warranty had expired.
so, i went there with full intention to ask how much the repairs would be and for my keypad to be changed. when i arrived there, the guy took my laptop, took a look at the serial number and then told me my laptop is still within the warranty period and that he will change my keyboard totally free-of-charge. no questions asked. and he told me further that if i face any further problems from now till sep 11, i can still get back to them.
:-)
and so, i now have my laptop in full functions again! and of cos, i am blogging again!
hurray!
so, i went there with full intention to ask how much the repairs would be and for my keypad to be changed. when i arrived there, the guy took my laptop, took a look at the serial number and then told me my laptop is still within the warranty period and that he will change my keyboard totally free-of-charge. no questions asked. and he told me further that if i face any further problems from now till sep 11, i can still get back to them.
:-)
and so, i now have my laptop in full functions again! and of cos, i am blogging again!
hurray!
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