Crisis moments often translate into times of opportunities. Here’s a few that I can think of/ have manifested itself strongly:
- For companies to review their BCP, identify gaps, strengthen & execute it. It’s been in the drawer for too long! My company Singtel did so, and the machinery that came out of it is as great as it can be!
- For leaders in functions that are often perceived to be backend to stand out. This include HR leaders, Facility Managers, Crisis Managers, Security personnel, etc. And from what I can see of my colleagues in this functions, I want to shout out to all that you are all doing a fabulous job! jiayou!
- For all departments to review how BAU things can be done differently - to be creative and to ask very fundamental questions over why things were done the way it was. This may be from how we convene meetings to how we look at organising major events. Gonna be an interesting year ahead for me.
- And above all, this medical crisis is a perfect time for Leaders to reach out, to engage, to motivate and to inspire. Perfect conditions for engagement efforts to be done.
Everybody chin-up!
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